We Are Real People
We are Pamela E Smith of Roadrunner Florist
and Tina Ashburn of Basket Express
WHAT DOES IT MEAN TO YOU that we are REAL PEOPLE in Phoenix, AZ?
1. It means when you call, click or come by you deal directly with us.
That means you can CALL us at 602-246-1271 or 888-446-1271 and you speak directly with us!
That means you can CLICK on our UNIQUE website for Roadrunner Florist or Basket Express and know we are going to handle your order personally.
That means you can COME BY our beautiful shop at 2007a W Bethany Home, Phoenix, AZ and choose flowers directly from our cooler!
2. It means the floral arrangements designed by Pamela are fresh, fresh, fresh!
That means fresh flowers arrive at our shop 3 times daily from local wholesalers and around the world.
That means we know how to keep the flowers fresh and long-lasting!
3. It means the gift baskets designed by Tina are custom and unique.
That means each gift basket is unique to you, not sitting around on a shelf waiting for you to pick it up.
That means we can include your personalized advertising to help you promote your business, too.
4. It means when you order on our website you know you’re dealing with US, not someone outsourced in India.
That means you have peace of mind knowing we’re here to help you.
5. It means you’re not dealing with a conglomerate or large 188-cubby-hole somewhere.
That means your orders are handled personally, one at a time, by Tina and Pamela.
6. It means we help YOU look GOOD.
That means our one-of-a-kind floral arrangements and gift baskets aren’t like the other guys! YOU ARE UNIQUE. Let your gifts be unique, too!
We love showing you pictures of the flowers and gift baskets we design. It takes Real People to design and deliver these for you! That’s us!
Unique floral arrangements with gerbera daisies, iris, roses and Hawaiian Protea.
Fun gift baskets with fresh fruit, snacks, flowers and a terrific present for a new baby boy!
Is it as easy to click here as it is one of the Big Boy websites? SURE IT IS! No hassles. No problems. No issues. No middleman. You deal directly with us!
In case you’re wondering if we can help you with your floral and gift giving needs across the country, YES WE CAN!
Bright and cheerful sunflowers, multi-colored carnations and a sassy cube arrangement.
Let us help you with your next floral or gift basket celebration! You can count on us to be your professional flower and gift basket shop!
It’s a refreshing change to know that when your services are required we would be dealing directly with you and have your personal attention. So many places no longer offer personal attention and it can become quite frustrating. Everyone enjoys feeling like they are truly being taken care of. Beautiful arrangements you are creating.
We are so happy that you understand the value of this blog. We believe dealing with real people makes all the difference in the world! Thank you for sharing our business.
Always love dealing with REAL people. Great blog highlighting what ‘real’ people provide.
Thanks Roz! Dealing with real people is what makes our business succeed!
I love the real people post. Excellent way to put it and I do love personal intimate businesses like yours.
Thanks so much!! We like people to know we are real people!
Lots of pretty flowers to choose from! Your customers look very happy with your work. I think I would love arranging flowers, I’m such a decorative soul. I think that’s why I love working online and making webpages – there’s something about arranging colors and textures that is just so much fun. I can see you love what you do by the pride you take in your arrangements.
Thank you so much Lesley! I know what it’s like to be creative and be able to enjoy the fruits of your labor! Your work shows your creativity as well. Isn’t it wonderful that we can do what we do, enjoy it, and make money as well?
Amen! Yes! I home school our children and the one thing I want for them is to just do something that they love and have passion for, everything else will fall into place because we take in pride in what we love to do, it’s not so much work when you consider the joy you have doing it. You have beautiful arrangements, your joy shines through your business! Have a blessed day!!
Thanks!! Home schooling is so popular now (almost unheard of 30 years ago) and I know many children and parents who are enjoying this educational experience. I believe a parent can instill a passion much better than anyone else.
I love dealing with real people. It shows that the company cares about their customers.
Jennifer, I completely agree with you. I much prefer dealing with real people (especially real local people) than a computer or outsourced person. I shop at our local office supply stores – not online – so people can keep their jobs. I support butcher shops, stationery stores, even a local phone store. I wish everyone felt the way I do about supporting mom and pop stores.
Those baskets look so amazing. They would definitely make my day receiving one!
Thanks Amber! I’m so glad you like them!!
It’s nice to see the friendly faces behind a business. The shop and products are very impressive!
Thanks so much, Kim!! We love doing what we do, and it shows!
I love customer service like this. This is how I run my business too. No runaround, quick response to emails, and the buck stops here. I am about to cancel a service because there is no way to get through to the people who run it. They don’t answer emails. Good for you taking pride in customer service.
Thank you,Erika, for noticing the value of customer service, and for running your business in that professional manner as well. Firing a customer or a vendor is never easy, but sometimes it must be done.
I think it’s fabulous that you provide personal attention. Too many businesses don’t and customers are grateful for this.
Thanks, Yvonne! Personal attention is how we have stayed in business for more than 36 years!
Your arrangements are gorgeous!
Thanks so much!!!
These days, dealing with Real People is absolutely refreshing! Thanks for making your creativity and and presence available to us.
Thanks, Gina. Finding a “real person” on the Internet is a challenge these days. We’re happy to have been able to serve our customers for more than 36 years.
So glad to hear that you’re offering a gluten-free basket. So many people are on gluten free diets now and being able to order a basket for someone and not worry is fantastic!
Yes, Meli, and of course it was YOUR idea. Thanks so much for giving me this valuable suggestion!
Thanks so much Norma. We do our best to be professional “real people”!!